Federal Daily News

VA health system enrollees to get personalized benefits handbooks

Veterans enrolled in the Department of Veterans Affairs healthcare system this month began to receive personalized booklets explaining their benefits.

The new Health Benefits Handbooks provide personalized listings of health benefits based on each vet’s own eligibility.

The handbooks also contain contact information for vets’ local VA medical facilities, as well as information for scheduling appointments and communicating with clinicians, VA said. The booklets contain co-pay information when applicable.

The department said that it began to distribute the handbooks this month. All 8.5 million vets enrolled the system will receive handbooks by 2013, VA said.

“VA is committed to providing our nation’s veterans with consistent, clear information about the services available to them,” Secretary of Veterans Affairs Eric K. Shinseki said in a statement.



 

Reader comments

Wed, Mar 21, 2012 Kim New Orleans

VA Handbooks should be made available to family members wife/husband to make sure both receive same information. You list contacts but are they going to actually answer the phone? In my case it is quite trying. The sensitivity in dealing with clinics, hospitals, counselors has been horrific when trying to get answers that should've been given when the soldier went to war. Try again!

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